Me Too - it took nearly the whole season for “someone” to listen to my complaints about that parking situation. I complained to everyone who would listen for about two months - accomplished NOTHING!
Finally, I wrote a two-page letter to Renu Khator and Tillman Fertitta; they called me within a week and said that they would fix the problem. And they did - I checked last night, and there was a rather long line of cars coming out of the entrance nearest Scott Street, the only one that gives full access to the first floor. So, obviously, I was not the only one having a problem.
I hope the person - or persons - blocking that simple solution to the problem has been properly reprimanded - like getting cut back a notch or two. Advancing beyond your level of incompetence [The Peter Principal] can - and should - be hazardous to your career!
As for the Ticket Office, "answering the phone, is just ONE of their problems. My pet peeve is that stupid recording that suddenly assaults your ears with no warning - AFTER they answer the phone! They are so incompetent in that office that I marvel that they are ever able to sell a ticket! Perhaps it is time for another letter to Renu Khator and Tilman Fertitta.