I asked my athletics representative about this a few weeks ago. I got this reply:
“I am checking in with some colleagues to get some more information and if there will be a celebration. I will be sure to send you more information when I receive it.”
I never heard from her about it and today i received an email from UH saying she no longer works there.
No attendance celebration, no stickers for attending games, no more half time trivia and no new prizes in the app. I asked the promo team about adding new prizes and they responded quite rudely. Not impressed, especially with the rising ticket cost.
But I sure did get a phone call pestering me about renewing.
Micayla, she was a great asset to the staff. I asked for her manager’s email address and i sent him a note sharing how great she was to work with. Never got a reply.
Micayla was excellent. Although she was not my contact, she helped me out several times when trying to consolidate tickets with another season ticket holder.
I am a perfect attendee, as is my wife. We’ve been that way for as long as they have had a perfect attendance recognition.
To my recollection, there has only been one perfect attendance recognition/reward/event, and it was held in the indoor football practice field prior to a final home basketball game. (Which was a day game.) And it utterly sucked. Basically, they had terrible food (only cold pulled pork sandwiches - take it or leave it) and “the reward” was to give away all of the assorted, leftover trinkets and freebees that they hadn’t been able to give away during the season. It was sub-underwhelming.
There was one last year at the new football indoor pracrice facility. It also had bad food (burgers) and felt very sad. I did talk to a lady there who was able to get me a new For The City yard sign. I had used points for my first two, our house is south facing and the sun destroys them. That one now looks terrible, but there is no option to replace.
Really …we have 5 straight 30 win seasons …we have gone to 7 straight Sweet 16s …2 final 4s and are the winningest program in the last 8 years and you are focused on “giveaways?” …enjoy what we have !!
I agree with everyone and historically, UH has been terrible about rewarding its most loyal supporters. Rather than cheap tokens, how about qualifying all perfect attendance for a drawing for prizes or gift certificates. As funny as it sounds, I would rather lose out on a drawing for a nice prize than winning a cheap looking gift. If you can’t do it right, don’t do it at all.
Put another way, if I was a waiter, I would rather get no tip than a $0.02 tip.
The point here is false advertisement ahead of the season, year after year, where promises were made and nothing came out of it. If you’re not going to do it don’t come out and send these notifications
False advertising is consumer fraud but I’m not saying that is what UH is doing. I’d label it misfeasance, rather than malfeasance.
Another example is the 50/50 Club gear that never showed up this season. It’s not like I actually needed another 50/50 shirt or whatever, but to increase the annual minimum 50/50 Club donation by 50% and then deliver nothing more than some surreptitious sideway excuse about why no gear appeared amounts to flimflamming some of our basketball program’s best supporters. Even an apology would be better than some it’s-not-my-fault/it’s-not-my-job type of let’s just ignore this and go on to ask for the next donation approach, which seems to be how UH deals with this sort of thing.
This shouldn’t even have to be said. Aside from it being bad business, it’s disrespectful of the time and commitment they literally BEG for from a fanbase that doesn’t have many members who show up consistently.
And this is part of why our AD consistently fails to build anything. Way more talk than action.
I have no issue with them doing nothing but playing basketball. If that is the case, do not say you are doing something for perfect attendance if you aren’t going to do anything. Way easier to under promise and over delivery.
The cynic in me wonders if part of why they offered that is to incentivize donations of tickets back to the ticket office in lieu of giving them away, selling them, or just not using them.
