Personally, I would send them in writing a copy of the CC statement (with other areas non-relevant areas blacked out), then include a bill for $87 to cover the time and cost of putting together the reply letter copies of the statement.
I called the company they were clueless. They had a website on the envelope they left on my car to pay I went to the site and it was down. I called the company they gave me an email address to contact the company of the issue and its been since the Monday after the game and I still haven’t heard back from them at all.
Parking at the Alamodome was the worst ever! Horrible. Every lot we could find was full. And very little street/curb available. Ended up parking on the street probably 2 miles from the stadium. Hope to never go to that stadium again!
I had the same thing happen to me in San Antonio a few years back at a lot operated by a private company. I just ignored their “fine” and nothing happened.
It has come to our attention that your car warranty has run out or will soon. You will soon be 100% responsible for many thousands of dollars on a daily basis for car repairs. Send us all your money so that you can sleep nights.
So I sent in evidence that I paid, and they sent me back an email saying my receipt was for a different lot and they would be willing to settle the claim for $40. That’s not gonna happen. Calling them now, but I have been on hold for awhile.
Scammy company for sure, not sure I should have even bothered to follow up with them. When I eventually got off hold they looked into it and suggested that I must have paid at the wrong lot and not the lot I parked in. My receipt has the lot name on it though, so that really does not sound plausible at all. I complained about them to the city of San Antonio.
Somebody needs to submit this scam to a SA tv station. This is a bad look for a tourist oriented city to have shysters pulling this kind of nonsense, and they need to be called out in public so a local prosecutor can get involved.
So despite them telling me on the phone on September 19th that I didn’t need to do anything, I checked my mail today and saw a letter from a debt collector about this debt.
Not a lawyer but: If they have contacted you three times by mail you can sue for mail fraud and include a RICO charge which trebles the damages awarded.
I just received a debt collection notice for the 609 S Alamo LAZ lot. We paid to park there as well. Unfortunatly i think we paid cash into the machine. Of course threw receipt away a long time ago. Never received a ticket, now says we owe $87. I would say their machine was broken that day.
Update, I called them again today and after the call they sent me an email saying my notice has been voided. I will probably hold off on further reporting them unless I receive another attempt.
Personally, I would still report them as they are probably doing it to others. Need to pressure them to stop as it seems they have a system of this in place.